Who are your cleaners?
Ms. Claire Staff are experienced cleaners. They have at least 1 year of cleaning experience but most of our staff have the average of 3 years’ experience in cleaning. All of our staff went through criminal record check from Royal Thai Police Department.
Does Ms. Claire have quality guaranteed?
We try to deliver the best home cleaning experience to our customers. We train our staff not to just deliver the best cleaning service but also to give our customers the best experience. We have 100% satisfaction guaranteed. If you are dissatisfied with our service, please contact us back within 24 hours and we are pleased to provide you a complimentary cleaning service as a sign of goodwill.
Ms. Claire’s damage policy
Our staff are well-trained to handle all of our customer’s belongings with extra care. In rare cases, there might be some circumstance that may cause damage. The company will pay upto THB 3,000.
Ms. Claire lost or stolen item policy
We have one of the toughest processes in hiring among other cleaning companies. All of or staff have to go through drug test and criminal record check with the Royal Thai Police Department. We have records of where they and their family live so in case of emergency, we can track them. We train our staff not to open any drawer or cabinet unless receive the permission from the homeowner. However, we cannot be fully responsible for all of our staff action. Thus, we strongly recommend our customers to keep valuable items in the safe place before our staff arrive.